FAQs

No, we do not have this option. Our site is 100% secure and qualified by Shopify Payments, so you can use your card without any worries. Furthermore, you can always request a refund in case something went wrong with your package.

All promotional codes promised on our social networks or on our site must be 100% applicable. If you notice that something didn't work, let us know and we'll make sure you get what you were promised.

After placing an order, it takes up to 2 working days to transmit it to the manufacturer. Then, within a maximum of 2 working days, the order is managed by the manufacturer. You receive a tracking number and your order is shipped. After that, delivery takes up to 6-11 business days. You will receive a tracking number to track your order. To find out more, please see our shipping policies page.

You bet. All you have to do is match numbers to numbers and stay (somehow) within the lines. The numbers lay out a roadmap to success for Best Canvas, so there's no need to worry about the imposing nature of a blank canvas (which can intimidate even the most experienced artists!).

Everywhere!

This is where the "choice" pictorial adventure comes into play. Some like to start with their favorite number, others with their favorite color. Some start from the center of the canvas, others from top to bottom, from left to right or from right to left. There are those who start with the lighter colors and then move on to the darker ones.

However you decide to paint, here's our number one tip: Don't rub your wrists/hands with wet paint. You run the risk of dragging it across the canvas to other areas... which can create an unintentional mess.

Pay close attention to this aspect and complete the painting in the order that best suits you!

It's not necessary... most of the time!

Our acrylic paints are meant to be thick and used as is; they are intentionally thick so that they cover the printed lines and numbers. However, some colors may be denser than others (like... very dense), which is rare. In this case, add a few drops of water to the paint container and stir to dilute it.

Each pigment (aka color) has unique properties, including opacity. And some pigments are more opaque than others. If you're not happy with the look of one layer, paint another one once the first one has dried. This should solve the problem!

It's not a magic trick, and each color plate is different from the other.

Because we try to achieve the highest level of realism and do the most accurate job possible of matching colors to your photo or image, you may notice that two or three vases look *very* similar in color. And yet they are different... even if only slightly. Our paint library contains hundreds of colors, with differences that are sometimes barely noticeable!

You will see the difference when the colors dry: each one will take on its own shade! #science. We are proud to have a library of hundreds of colors to make.

Here's the basic math:

More people = faster. Fewer people = slower.

Fewer details = faster. More details = slower.

And remember: you can't rush art!

Put on your apron and do your best to keep the brushes at bay: acrylic paint is only washable if you hit it with hot water right away! If you don't wash the paint off your clothes right away, it will usually stay with you forever.